911 Ground Zero Tour & Museum Preferred Access

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From $79.95

183 reviews   (4.84)

Price varies by group size

Lowest Price Guarantee

Pricing Info: Per Person

Duration: 4 hours

Departs: New York, New York

Ticket Type: Mobile or paper ticket accepted

Free cancellation

Up to 24 hours in advance.

Learn more


[Best Valued 4-Hour Experience] Join us on a tour of the World Trade Center Complex, covering the events of September 11, 2001. This experience is a celebration honoring the heroes and the survivors of “Stairwell B."

Trace the path taken by the firefighters and learn how some withstood the collapse of a 110-story tower. Using historical photos of the attacks, this experience will chronicle the events of that day. You'll be astonished by the bravery of these First Responders. Discover how the “Angel of Stairwell B” helped save a team of firefighters and the miracle of the “911 Surfer”, who rode down with 88 stories of imploding debris.

Finishing at the Memorial Plaza, you'll learn how the new World Trade Center Complex was designed and constructed. This is the definitive Ground Zero experience. Skip the Ticket Line access into the Official September 11th Museum is included, all guests must still check through security. The museum is a self-guided experience.

What's Included

9/11 Museum Enhanced Access

All Fees and Taxes

Narrated 2-Hour Walking Tour using large 11" x 17" photos to add richness to your experience.

What's Not Included

Gratuities are welcomed and appreciated.

Traveler Information

  • INFANT: Age: 0 - 3
  • CHILD: Age: 4 - 12
  • ADULT: Age: 13 - 64
  • SENIOR: Age: 65 - 99

Additional Info

  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • This tour is copyrighted
  • Well organized
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • This tour is copyrighted
  • Well organized

Cancellation Policy

What To Expect

The Oculus
The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."

5 minutes • Admission Ticket Free

There we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum.

40 minutes • Admission Ticket Free

Brookfield Place
The tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.

45 minutes • Admission Ticket Free

Winter Garden
Next we'll visit the reconstructed Winter Gardens, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.

15 minutes • Admission Ticket Free

The National 9/11 Memorial & Museum
Before entering the 911 Memorial Museum, your guide will give you pointers and highlights of the museum. This will help you to optimize your visit. The museum is self-guided allowing one to explore at their own pace. There are multiple artifacts and first person videos from survivors and rescuers. This package includes "Skip the Ticket Line" access.

2 hours • Admission Ticket Included


Great way to see ground zero
Sean_M, 21-12-2022
Thanks Andrew for providing a tour that was interesting and informative for all ages. From my 13 year old son to my MIL, all were engaged and interested in hearing the story of ground zero. Great tour.
Amazing Experience
Jim_P, 20-12-2022
This trip was absolutely wonderful. What made it even better was our tour guide Andrew! He’s very knowledgeable, energetic and helped to bring the experience to life! I wish he could be my tour guide for the entire trip!!
Richard 911 tour
Karen_C, 19-12-2022
Richard 911 tour
was great we learned alot and pictures he showed were great and got a lot of pictures also helped with pictures of my Bestie and I
Highly recommend
Memorable 9/11 Tour
Sylvia_N, 16-12-2022
Our tour guide Richard provided us a very informative and moving 9/11 tour. Richard braved the rain and cold to make our tour a very memorable tour.
Excellent and comprehensive
Holly_A, 13-12-2022
Seeing the twin tower shadows and the firefighter ghost at a certain angle on the enclosed bridge-amazing!

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