World Trade Center Tour with 911 Museum & Observatory All Access

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From $128.95

46 reviews   (4.89)

Price varies by group size

Lowest Price Guarantee

Pricing Info: Per Person

Duration: 5 hours

Departs: New York, New York

Ticket Type: Mobile or paper ticket accepted

Free cancellation

Up to 24 hours in advance.

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[Best Valued 5-Hour Experience] This is a guided tour of the World Trade Center Complex, covering the events of September 11, 2001, especially the Heroes and Survivors of “Stairwell B".

Using large 11" x 17" historical photos of September 11th, this tour chronicles the events of that day, discovering how First Responders saved over half a million lives. Be astonished by the bravery of firefighters and learn how the “Angel of Stairwell B” helped save a team of firefighters including the miracle of the “911 Surfer," who rode down with 88 stories of imploding debris.

Concluding inside the Memorial Plaza, marvel at the new designs and structures. This is the definitive tour of September 11, 2001.

This Triple Play Package includes Skip-the-Ticket-Line Access into the September 11th Memorial Museum and One World Observatory. All guests must check through security for the museum and observatory. Both venues are self-guided.

Please check disclaimer on the availability of venues

What's Included

9/11 Museum Ticket

All Fees and Taxes

One World Observatory Ticket

Ticket for a Guided 2-Hour Walking Tour using Extra Large Visuals

What's Not Included

Gratuities (Welcomed and Appreciated)

Traveler Information

  • INFANT: Age: 0 - 3
  • CHILD: Age: 4 - 12
  • ADULT: Age: 13 - 64
  • SENIOR: Age: 65 - 99

Additional Info

  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • This tour is copyrighted
  • Well organized
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • This tour is copyrighted
  • Well organized

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

What To Expect

The Oculus
The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."

5 minutes • Admission Ticket Free

There we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum.

40 minutes • Admission Ticket Free

Brookfield Place
The tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.

45 minutes • Admission Ticket Free

Winter Garden
Next we'll visit the reconstructed Winter Gardens, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.

15 minutes • Admission Ticket Free

The National 9/11 Memorial & Museum
After your walking tour, you'll be granted entry into the venue. This museum contains historical artifacts and donated personal items from the World Trade Center attacks. This is a self-guided tour where guests are invited to leisurely explore until closing.

2 hours • Admission Ticket Included

One World Observatory
For those who select the One World Observatory Package, you'll take the HyperSpeed Elevators to the Observatory on the 100th floor. During the 48-second elevator ride, you'll watch a timeline transformation of Manhattan. At the Observatory, be astonished by the amazing views of four different states. This is a self-guide experience where guests are invited to enjoy the Observatory until closing.

60 minutes • Admission Ticket Included


Definitely Go on this tour!
Shelly_G, 15-12-2022
Richard was incredibly knowledgeable about the history of the events and current day memorials. He can share his story from that day as well. He was energetic, friendly and this was a great tour for anyone to take who wants to see the “from them to now”.
Richard was the BEST tour guide EVER!!
Kelly_G, 12-12-2022
Richard started by helping us when we couldn’t find the meeting spot, then gave us a wealth of knowledge during the tour itself!!! We had a hiccup with our observatory tickets and Richard came BACK to help us get it figured out in record time…he was amazeballs!!! ❤️❤️ I wouldn’t do this tour with anyone else. We got so much more info and saw so much more with Richard’s tour! God bless you, Sir!!
Walking tour-recommended
Melissa_C, 04-12-2022
We had Chris as the tour guide. He was awesome even under the rain at some points during the tour. He showed large visuals which helped a lot to visualize the information he was providing. Highly recommended.
Thank you Andrew!
Juan_R, 29-11-2022
Our tour guide Andrew was awesome! He was very knowledgeable and very friendly. I would recommend this tour to friends and family.
It was GREAT!
Mark_W, 06-11-2022
Our tour guide Chris was very knowledgeable about the 911 tragedy! It was a wonderful experience. Chris took pictures of us at the different sites. I would highly recommend the 911 Museum and Observatory to anyone that visits NYC.

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